ANY QUESTIONS?
Frequently Asked Questions
24/7 Customer Support
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Orders are processed within 1–3 business days to ensure fast handling. Depending on your location, delivery typically takes 7–12 business days. Once your order has shipped, you will receive a confirmation email with tracking information.
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We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you may request a return within 30 days of delivery. Please see our Refund Policy for full details.
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Yes, we ship worldwide and deliver to most countries.
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You can contact our support team anytime at: korvo.support@gmail.com
We aim to respond within 24 hours.
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Once your order has been shipped, you will receive an email containing your tracking number and a tracking link so you can follow your shipment in real time.
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Customs duties, taxes, and import fees depend on your country's regulations. Any additional charges are the responsibility of the customer.
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Delivery times may occasionally vary due to customs processing or carrier delays. If your order takes longer than expected, please contact us and we will gladly assist you.
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Orders may be changed or canceled within 24 hours of being placed. After that period, the order may already be in processing and can no longer be modified.
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Please contact us immediately with your order number and clear photos of the issue. We will resolve the matter as quickly as possible.
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Yes. We offer exchanges for sizing issues or product replacements, subject to availability.
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We accept American Express, Apple Pay, Bancontact, Blik, Google Pay, iDEAL, Mastercard, Visa, Shop Pay and UnionPay. All available payment methods are displayed securely at checkout.
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Yes. All payments are processed through secure encrypted payment gateways and your payment information is protected at all times.
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Your payment is processed immediately after your order is successfully placed. You will then receive an order confirmation email.